What We Need
Welcome and thank you for choosing Laserline for your custom scrapbooking needs. To open a wholesale account, we need a copy of your re-sale certificate, sales tax license or excemption certificate. International customers must include an equivilant business document.
Please make sure all your company information is filled out on the order form. All first-time orders must be pre-paid. All major credit cards are accepted.
Net 30 Account
Net 30 terms can be set-up after three successful orders (no late payments, declined cards, bounced checks, etc.). Your store must be in business for at least 6 months in order to apply for credit terms. You be notified of terms upon approval. Pre-payment is required for all orders or partial orders exceeding the credit limit. If payment is received more than 30 days late, Laserline has the right to deny Net 30 terms until credit can be re-established.
Damages or shortages must be reported withing 5 business days of receipt of goods in order for a claim to be honored. Credit for damaged products will be honored only if the original packaging is retained for inspection.
We will glady rush your order upon request. Rush fees may apply. Please contact customer service for a guaranteed ship date and fees. Our standard turn-around time is 7-10 business days, or 5 days after proof approval.
There are no returns on custom items. All products returned to us must be un-opened, in the original packages, in good condition and free of pricing stickers. We must receive returns within 2 months of original invoice date. A copy of the invoice, must be enclosed with the return. A 15% restocking fee will be charged for any reason other than manugacturer error.